CRM

CRM vs CX

CRM vs CX: How CRM Systems Improve Customer Experience (CX)

Customer Relationship Management (CRM) and Customer Experience (CX) are two separate but related aspects...

Social CRM

What is Social CRM and How is It Being Used?

In 2022, there are estimatedly 4.62 billion people actively using social media in the...

What are Salesforce CRM Alternatives?

What are Salesforce CRM Alternatives?

Salesforce is a popular CRM software but is not the only one available. There...

What is eCRM

What is eCRM? How to Utilize This Tools for Your Business

eCRM is a term that is thrown around a lot in the business world,...

What is CRM

What is CRM? Everything You Should Know about CRM System

In today’s business world, customer relationship management (CRM) is more important than ever. There’s...

What is a Customer Success Software

What is a Customer Success Software? Which is best for SaaS?

Nowadays, every business that wants to thrive must revolve around customers or, as professional...

Ways to create a great customer experience strategy

11 Ways to create a great customer experience strategy

Developing a customer experience strategy will help you to raise customer lifetime value, send...

Best CRM Software

11 Best CRM Software for Small Businesses in 2024

Small businesses often come into problems of growth which means that they are in...

Customer Retention

Customer Retention: Definition, Benefits, Strategies, Metrics

“We do not need many customers to buy once, we need one customer to...

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