AMAZON WEB SERVICES

Q: What level of SLA does this service include?

Our Magento 2 Maintenance SLA includes: Fixing coding issues Magento 2 security patches application Disaster recovery Performance monitoring & optimization Customer support via Email, Chat, Issue Tickets and Direct meeting/call

As a pioneer in the AWS partner network in Vietnam, Magenest replaces your costly and bulky server equipment with the AWS cloud computing platform.

Why Choose AWS

Providing over 200 fully functional services from data centers across the world, Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. To reduce costs, increase agility, and accelerate innovation, international corporations, most leading government agencies, as well as the fastest-growing startups utilize AWS as this leading cloud platform is FLEXIBLE. SCALABLE. PAY-AS-YOU-GO

Scalable and high-performance

Amazon Web Services scales on the basis of your business demands’ growth. Thanks to this, resource planning becomes easier than ever, AWS allows you to iterate, experiment, and innovate quickly through its huge global cloud infrastructure.

High-level security implementation

AWS makes sure that the cloud meets the requirements of high-sensitivity organizations such as the military and global banks. It allows customers to scale and innovate while maintaining a secure environment.

Cost-Effectiveness

AWS replaces bulky and costly server systems, which take up your office space and add up to your IT employee costs, with its Cloud Computing platform. Instead, you only pay for what you actually use.

Flexibility

Before the cloud, businesses had to overprovision infrastructure to ensure they had enough capacity to handle your business operations at the peak level of activity. With the cloud, clients are able to meet the number of resources they need, knowing they can instantly scale with the needs of the business.

Globalization

For companies who want to expand their products/services globally, AWS has 22 Regions and 69 Availability Zones so it can provide high-performing, low latency cloud infrastructure.

WHY CHOOSE MAGENEST

As an AWS Select Partner with certifications of AWS Cloud Practitioner and AWS Architect, Magenest deploys different systems on AWS such as eCom websites and other web platform and covers ERP hosting, and business applications through efficient architecture and cost-effective services.

AWS Partner

Our partnership allows us to assist you in maximizing your use of AWS, by facilitating a smooth transition to the cloud, simplifying your business priorities, and promptly resolving any potential concerns.

On-Time Delivery

Our team prioritizes timely and cautious app deployment. Through an agile app development process, our developers can deliver high-quality applications.

Competitive Pricing

We allow you to pay solely for the particular service that you require, as long as you’re utilizing them, and with no need for complicated licensing or lengthy contracts.

Flexibility

We have got your back in deploying various systems, including eCommerce websites and other web platforms on AWS cloud.

Ongoing Support

We provide on-demand technical support, overall maintenance of your cloud infrastructure, analysis of application performance, issue resolution, and a range of other services.

End-to-End AWS Development Services

Our team of AWS-certified cloud developers provides comprehensive cloud consulting and development services to build cross-platform enterprise applications on the AWS platform.

Maintenance

Our company encompasses platform upgrades along with maintenance and support, to ensure the seamless operation of your cloud environment.

Our services

Magenest is an AWS Partner Network (APN) consulting partner that provides a range of AWS services to our clients including advisory, platform migration, support service, and system deployment on AWS Cloud.

Advisory

Our professional team ensures that your system is using the best cloud practices, selecting only the necessary AWS services to allow your company to develop and innovate without barriers.

System Deployment on AWS Cloud

We provide system deployment supporting businesses in all necessaties.

Platform Migration

As you make the transition to the cloud, we work with AWS to reduce the amount of infrastructure required refactoring while maintaining security and workloads for your operations.

Support Services

We offer comprehensive support within our cloud hosting services, as well as providing essential documents, user guidelines, and consulting regarding AWS capabilities and limitations upon request to help you manage your infrastructure and ensure smooth operation.

OUR WORKS

MAGENTO & PWA

SM MARKETS

Supervalue, Inc. (SM Markets) is a brand owned by SM Investments Corporation (SMIC or SM Group), a Filipino multi-industry corporation with interests in shopping mall development & management, retail, real estate development, banking, and tourism. Established in 1985, SM Markets is a vital piece to completing SM’s range of retail services.

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MAGENTO

KANGAROO GROUP

Kangaroo Group is one of the first enterprises in the water filtration, household appliances, electrical and other consumer appliances market in Vietnam. Understanding the growing trend of online shopping in Vietnam, Kangaroo Group has launched a professional eCommerce website to bring products directly to consumers.

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MAGENTO COMMERCE

HEINEKEN CORPORATE

Netherlands-based Heineken is the second largest beer brewery in the world, with over 165 breweries in more than 70 countries. Over the years, product offerings have expanded to include the original Heineken along with more than 250 international brands, craft and variety beers, and ciders.

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MAGENTO COMMERCE & MOBILE APP

TRUNG NGUYEN GROUP

Trung Nguyen Corporation was established in 1996 and quickly became the biggest coffee brand in Vietnam. With the rising trend of eCommerce, Trung Nguyen hopes to bring its coffee products to more and more consumers. To make this vision come true, Trung Nguyen has built an online space named Coffee Hypermarket.

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MAGENTO

ROUTINE FASHION

With the aim of deploying an eCommerce system with integration to existing management tools and procedures to automate the business process, as well as the potential for future development, Routine Fashion has chosen Magenest as the technological partner to build its Magento system.

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MAGENTO

BOM SISTER

Although the stores are still doing great, BOM Sister cannot ignore the online trend, especially during this unpredictable COVID-19 time. Developing a proper eCommerce system to offer a great shopping experience is certainly the number one priority of this lingerie brand.

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F.A.Qs

What are Magento maintenance services?

Magento maintenance services refer to the ongoing support and management of a Magento-based website, which include security patches and updates, performance optimization, bug fixes, backups and disaster recovery, and website monitoring. Our services are crucial for ensuring that your eCommerce website is secure, efficient, and always up-to-date, providing a seamless experience for your customers.

Does your service include Server maintenance?

Yes of course our Magento Maintenance service includes server maintenance.

What level of SLA does this service include?

Our Magento 2 Maintenance SLA includes:
- Fixing coding issues
- Magento 2 security patches application
- Disaster recovery
- Performance monitoring & optimization
- Customer support via Email, Chat, Issue Tickets and Direct meeting/call

What are the documents or materials that I need to prepare for handing over site maintenance to Magenest team?

Knowledge transfer is key to ensure a smooth transition which we expect to receive the below:

Magento system and server access
Site specification: Contains all specification of the site: system workflow, detailed functional description, involved stakeholder
Coding documentation: Describe system architecture and coding method
Digital assets: Includes mockups, design files, workflow diagrams
Development credentials: Accounts for access to project coding repository eg. Bitbucket, Github, etc.
Deployment procedure: Procedures to deploy on staging and live environment to ensure safety of live system

Can I implement new features by Magenest team while doing maintenance?

Yes you can. We offer full Magento 2 development services for any businesses in need.

How can I get updates from Magenest team in the maintenance process?

A progress report on ongoing maintenance, planning, and R&D will be provided on a monthly basis via conference call or email, depending on your reference.

You will be immediately notified if our team finds anything critical during the maintenance process that needs urgent discussions and actions.

You can always reach out to the account manager taking care of your account to ask for support or send new requests via email or the agreed communication channel.

LEAVE YOUR PROJECT IN CAPABLE HANDS.
OUR TEAM IS JUST ONE MESSAGE AWAY.

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