
What is Social CRM and How is It Being Used?
In 2022, there are estimatedly 4.62 billion people actively using social media in the world, and this figure is only going to increase with the
In 2022, there are estimatedly 4.62 billion people actively using social media in the world, and this figure is only going to increase with the
Salesforce is a popular CRM software but is not the only one available. There are several Salesforce CRM alternatives that may be a better fit
eCRM is a term that is thrown around a lot in the business world, but what does it actually mean? This article will provide an
In today’s business world, customer relationship management (CRM) is more important than ever. There’s a lot of buzz around CRM (customer relationship management) and for
Nowadays, every business that wants to thrive must revolve around customers or, as professional sayings, become customer-centric. Especially for tech companies, which offer scaled, one-stop
Developing a customer experience strategy will help you to raise customer lifetime value, send your revenue soaring, and increase customer satisfaction. For instance, let’s consider
Small businesses often come into problems of growth which means that they are in need of customers for expanding their business. Exposure to more customers
Because of the booming of technology and the internet, boundaries between real life and online are starting to eclipse. Humans can carry out daily activities
“We do not need many customers to buy once, we need one customer to buy many times”. That is a very familiar slogan of companies
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