CRM

Customer retention strategies: Definition and examples for SMB

22/04/2021

Remaining severe at an advanced age is no simple accomplishment. Shoppers are continually besieged with shrewd adverts attempting to persuade them to escape to another organization or administration, and without a solid client maintenance methodology, it could very well work. The uplifting news is, in the event that you have effectively persuaded a client to […]

What is a Customer Engagement Manager? Their Roles and Skills?

Apr 20, 2021

Why is it urgent to hire a customer engagement manager for your company right...

10 Customer retention metrics and how to calculation them

Apr 13, 2021

Customer retention metrics are an efficient and inexpensive way to find retention issues and...

What is a Customer Engagement Model? How to Build One?

Apr 12, 2021

The essential idea profoundly stems from in any brand is – engaged customers are...

Customer Engagement Analytics: Definition, Benefit and Metrics

Apr 12, 2021

Reality has shown that companies that apply customer engagement analytics have a more significant...

Customer Engagement Strategy – The magic tool for your business growth

Apr 09, 2021

No matter how big or small, customer engagement strategy is vital to all businesses....

Customer retention rates formula: How to calculate and increase it?

Apr 08, 2021

According to statistics, the cost of having a new customer is 7 times more...

What is a Customer Engagement Specialist? Education and skills needed?

Apr 07, 2021

Maybe the toughest question when you decide on a career as a customer engagement...

What is a Customer Success Strategy? How to Build a Successful Plan?

Apr 06, 2021

In today’s world of mass consumers and competitive marketplaces that innovative business competitors emerge...

Customer Engagement Platform: An Ultimate Overview

Apr 05, 2021

Choosing a customer engagement platform that helps ongoing, cross-channel customer engagement is not only...

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