Magenest is a leading Adobe Solution Partner agency in APAC. We deliver omnichannel commerce solutions powered by Business Intelligence to enable a seamless shopping experience across your platforms.

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Why Choose Adobe Commerce

As Adobe Commerce Bronze Solution Partner, Magenest offers a wide range of Magento services. Our mission is to provide customer satisfaction through premium development as well as complete & robust eCommerce solutions.

Our services

As Adobe Commerce Bronze Solution Partner, Magenest offers a wide range of Magento services. Our mission is to provide customer satisfaction through premium development as well as complete & robust eCommerce solutions.

Custom Development Services

Want features that Magento does not have right out of the box? We have developed thousands of requested functionalities for Magento 2 merchants and we are always ready for the next challenge

Support & Maintenance Service

We aim to maintain your eCommerce at the best form by keeping stores free of crashes or security breaches, as well as creating a backup version of all your store data

Audit & Optimization Service

We provide audit and continual optimization service for your eCommerce stores so that your websites will always enjoy the most ideal speed, user experience, and SEO values, thus maximizing your online revenues

Migration Service

We help you quickly migrate your eCommerce stores from any platform to Magento 2. With our service, all of your data will be completely safe after the zero-downtime migration process

PWA Development Service

Conduct regular audit of eCommerce website to ensure a flawless online shopping experience

Headless Development Service

Our top-notch headless Magento development service helps businesses build powerful, flexible online stores that will exceed expectations

Our Magento Extensions

We know time is of the essence, throughout the years, we have created a portfolio of Magento 2
extensions that saves development time.

Mininest - Native app builder
Booking & Reservation
License Delivery
Opayo (Sage Pay) & Subscription
Instagram Shop
Subscription and Recurring Payments
Google Shopping
Social Login & Share
Zoho CRM Integration
QuickBooks Desktop
Rental System


why choose Magenest for magento maintenance

Since 2015

eCommerce PowerHouse


Successful Projects


Satisfied Customers


Certified Magento Developers


Extensions, apps & themes


Countries & territories


Satisfied Customers


Shopify Experts


Extensions, apps &


Countries & territories

Our magento maintenance process

magento process

Overall auditing

Comprehensive auditing of the website, including its performance, front-end, and back-end is conducted to identify areas for improvement

Solution Consultancy

Based on the auditing, solutions for optimization are provided in the areas of performance, front-end, and back-end areas

Scope of Work and Action Plan

After consulting solutions, we make a plan to optimize your Magento website performance according to the agreed scope of work and criteria for the time & budget estimation


The agreed SoW for optimization are implemented by our Magento development team

QA & Testing

The website is tested to ensure that the optimizations have had the desired effect, and that any issues or bugs are addressed

Ongoing monitoring & support​

Our team will be helping you with the website performance to ensure that the optimizations are sustained

magento process


Magento maintenance services refer to the ongoing support and management of a Magento-based website, which include security patches and updates, performance optimization, bug fixes, backups and disaster recovery, and website monitoring. Our services are crucial for ensuring that your eCommerce website is secure, efficient, and always up-to-date, providing a seamless experience for your customers.

Yes of course our Magento Maintenance service includes server maintenance.

  • Our Magento 2 Maintenance SLA includes:

    • Fixing coding issues
    • Magento 2 security patches application
    • Disaster recovery
    • Performance monitoring & optimization
    • Customer support via Email, Chat, Issue Tickets and Direct meeting/call

Knowledge transfer is key to ensure a smooth transition which we expect to receive the below:

  • Magento system and server access
  • Site specification: Contains all specification of the site: system workflow, detailed functional description, involved stakeholder
  • Coding documentation: Describe system architecture and coding method
  • Digital assets: Includes mockups, design files, workflow diagrams
  • Development credentials: Accounts for access to project coding repository eg. Bitbucket, Github, etc.
  • Deployment procedure: Procedures to deploy on staging and live environment to ensure safety of live system

A progress report on ongoing maintenance, planning, and R&D will be provided on a monthly basis via conference call or email, depending on your reference. 

You will be immediately notified if our team finds anything critical during the maintenance process that needs urgent discussions and actions. 

You can always reach out to the account manager taking care of your account to ask for support or send new requests via email or the agreed communication channel.