SHOPIFY SUPPORT & MAINTENANCE SERVICES
Ensure your Shopify store’s peak performance with Magenest’s professional maintenance services.
Why Magenest
Magenest’s proud to be considered as an exemplar of excellence in Shopify services, offering not just technical expertise in development but also a comprehensive approach to sustainable online businesses. Here’s why partnering with us for Shopify maintenance projects is a strategic decision for forward-thinking businesses:
Our shopify SUPPORT & MAINTENANCE services
Shopify Theme Maintenance & update
First impressions are irreplacable, thus ensuring a smooth UX via excellent UI is vital for your store.
Shopify website Performance maintenance
No customers like waiting, so your Shopify stores should be loading as snappy as possible, and Magenest is here to empower your store with our dedicated maintenance services.
Shopify app maintenance & update
Don't let your apps slow down your business success, let's us help you bring your apps to their most optimal forms.
Shopify Third-party Apps Integration
Our Shopify experts can integrate almost any existing systems to your Shopify store for the most seamless business flow.
your trustworthy partner for SHOPIFY services
Since 2015
eCommerce PowerHouse
Magenest is the award-winning digital transformation agency in Vietnam with an established popularity all through the APAC regions.
100+
Successful Projects
We are always at the vanguard of the latest technology in the eCommerce scene to provide our clients with the most optimized solutions.
2000+
Satisfied Customers
We take pride in offering satisfaction to our client, so we make sure that coordinations with us are helpful and worth your time.
50+
Shopify Experts
Our team of certified Shopify experts commit to deliver elite eCommerce development for your businesses’ thriving.
130+
Countries & Territories
Being able to catch the demographics of targeted customers and optimized customer journey across the world, we can assist businesses in any regions.
50+
Apps
Not only committing to large projects, but we also equip Shopify merchants with high-quality and bug-free Shopify apps.
Since 2015
eCommerce PowerHouse
Magenest is the award-winning digital transformation agency in Vietnam with an established popularity all through the APAC regions.
100+
Successful Projects
We are always at the vanguard of the latest technology in the eCommerce scene to provide our clients with the most optimized solutions.
2000+
Satisfied Customers
We take pride in offering satisfaction to our client, so we make sure that coordinations with us are helpful and worth your time.
50+
Shopify Experts
Our team of certified Shopify experts commit to deliver elite eCommerce development for your businesses’ thriving.
130+
Countries & Territories
Being able to catch the demographics of targeted customers and optimized customer journey across the world, we can assist businesses in any regions.
50+
Apps
Not only committing to large projects, we also equip Shopify merchants high-quality, bug-free
Shopify apps.
Our SHOPIFY SUPPORT & MAINTENANCE process
We handle your Shopify support & maintenance project with a thorough and dedicated process.
Audit Your Website
Our Shopify experts take a close look into your website & talk to you to locate the most optimal scope for your project.
Strategy Consultancy
After confirmed your scopes, we draw out the optimal strategy to maintain your website without interfering your business.
Scope of Work & Action Plan
The final plan, timeline, and scope of work will be agreed by all sides.
Preparation
Stable communication channels & mutual understanding between all teams are our priority. Not only hosting demo sessions, providing userguide, our Shopify expert team will allocate dedicated resources accompanying you throughout the project.
Maintain Your Website
After attentive data backup, we process to fix errors and apply the latest security protocols. If incidents happen, your Shopify store will be rolled back to the stable version immediately to ensure zero downtime.
Additional Setup
If maintenance process requires some additional features/apps, or you wish for such of those, our Shopify experts make sure they will be alongside with your store once we finish.
On-going Support
Once we all are satisfied with the final outcome, your Shopify store is deployed, yet we will always be right by your side for any necessary future upgrades. That is how Magenest ensures the best experience for both users and admins.
LEAVE YOUR PROJECT IN CAPABLE HANDS.
OUR TEAM IS JUST ONE MESSAGE AWAY.
F.A.Qs
You can request almost any type of feature upgrade/customization you want. Our Shopify maintenance services cover changes in Shopify store UX-UI design, eCom-MKT features, content, visual, additional functionality, etc. Please provide all of your custom requirements with us at the beginning of our project, and we are more than glad to help.
The cost of your project heavily depends on your specific requirements. Nevertheless, our Shopify expert team, with their expertise and experience, guarantees to keep your cost at minimal while ensuring a smooth UX for your customers.
Of course we cover all the ones require updates, whether it is customized integration or existing features. All you need is to ask, and then we deliver
Besides Shopify expert team, we also have a dedicated UI design team that is more than excellent to handle requests like this.
Learn more about our Shopify web design services.
We provide performance monitoring to keep track of your website’s performance during and after doing maintenance sessions with Magenest. There are also visualized performance reports to keep you posted about your Shopify Store status.
Yes, safety auditing and advanced security patches are included in our Shopify support and maintenance services. We scan your Shopify store for possible security risks and take measures to prevent the future damage.
Sadly, there is no maintenance mode for Shopify stores now, but you can use the “Password Protection” feature of Shopify to inform your customers about your store’s maintenance mode and still keep your SEO rankings in place. Here’s how you enable the feature:
- Log in to your Shopify account and go to Online Store > Preferences.
- Head over to the Password Protection area and check the box Enable Password.
- Add a password different from your login password.
- Write a message for your customers in the Message for your visitors section informing them about your site maintenance and that you will be back soon.
- Click Save.
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