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Customer Relationship Management (CRM) and Customer Experience (CX) are two separate but related aspects of customer service. CRM systems focus on managing customer interactions and data, while CX aims to
Struggles of omnichannel According to McKinsey, there are 4 main challenges that any omnichannel retailer faces up with: How to deal with the omnichannel challenges? To help merchants deal with
When it comes to digital transformation, there are a number of risks that organizations need to be aware of. By not taking into account the potential risks, companies can end
As we enter the 2020s, it’s clear that technology will continue to disrupt all industries, creating unprecedented challenges and opportunities for businesses around the world. While some companies have embraced
Digital transformation has been a buzzword for businesses for a few years now. But what does it actually mean, and when did it start? In this blog post, we’ll explore
Digital transformation management has always been an important part of business, but it has taken on new significance in the digital age. Companies are under pressure to continuously adapt to
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sales@magenest.com
HQ: GP Invest Building, 170 De La Thanh, Dong Da, Hanoi, Vietnam 100000
HCMC Office: 2nd Floor, D-eyes, 371 Nguyen Kiem, Go Vap, Ho Chi Minh City 700000
2035 Sunset Lake Road, Suite B-2, Newark, DE 19702
68 Circular Road #02-01 Singapore 049422
