Category: Salesforce CRM

Nowadays, every business that wants to thrive must revolve around customers or, as professional sayings, become customer-centric. Especially for tech companies, which offer scaled, one-stop

Developing a customer experience strategy will help you to raise customer lifetime value, send your revenue soaring, and increase customer satisfaction. For instance, let’s consider

Small businesses often come into problems of growth which means that they are in need of customers for expanding their business. Exposure to more customers

Because of the booming of technology and the internet, boundaries between real life and online are starting to eclipse. Humans can carry out daily activities

“We do not need many customers to buy once, we need one customer to buy many times”. That is a very familiar slogan of companies

Remaining severe at an advanced age is no simple accomplishment. Shoppers are continually besieged with shrewd adverts attempting to persuade them to escape to another

Why is it urgent to hire a customer engagement manager for your company right now? Building a complete customer engagement strategy is no longer an

Customer retention metrics are an efficient and inexpensive way to find retention issues and focus on creating customer retention strategies, which will boost your sales

The essential idea profoundly stems from in any brand is – engaged customers are happy customers. It is one of the keys to building long-term