CRM

Customer Success Specialist: Who are they? What do they do?

25/03/2021

People often talk a lot about customer experience considering this as a competitive weapon of the business, directly impacting growth in sales, revenue, and profit. But that’s only one part. Many brands make good customer experience but still fail to grow or even close. That’s why they need a customer success specialist in the company. […]

Customer Success Manager: How to be a good customer success manager?

Mar 24, 2021

Customer Success Manager is the key to business growth and brand loyalty. Every business...

Customer Experience Research: Way to start from the basics

Mar 24, 2021

Customer experience research is now no longer an option, but a must. Why? Do...

Satisfy customers by tracking these 6 Customer Experience Metrics

Mar 23, 2021

Customers today are, undeniably, playing a very important role in determining the success or...

What is a Customer Experience Coordinator? Everything you should know!

Mar 23, 2021

In an era when everything is connected, keeping customers satisfied when using products/services is...

Customer Experience Analytics: An overview and how to analyze your CX effectively

Mar 19, 2021

Customer assistance is perhaps the most costly and complicated field for some entrepreneurs and...

Customer Experience Optimization: What it is and how to achieve it.

Mar 18, 2021

Giving a highly competitive market like today, serving customers with customized and personalized messages...

Customer experience enhancement and the ways you should know

Mar 18, 2021

Optimizing customer experience enhancement in the “landing” of the 4.0 era and the branding...

Customer Experience Software: How to have the best choice?

Mar 17, 2021

Whether an organization is known as a market leader or not — or it...

What is Cross-selling? Examples and Advantages of Cross-selling Strategy

Mar 04, 2021

Finding modern clients and expanding income as an organization will continuously be a challenge....

Latest Insights

Decoding the Data: How Omnichannel Analytics Transforms the Game

17/12/2024

One Size Fits None: How Omnichannel Personalization Redefines Customer Experiences

06/12/2024

Banking Without Borders: Unlocking the Magic of Omnichannel Banking

05/12/2024

Omnichannel Customer Service: Elevate Satisfaction & Efficiency

04/12/2024

Omnichannel Customer Journey: Strategies for Seamless Engagement and Sustainable Growth

Omnichannel Customer Journey: Strategies for Engagement and Growth

03/12/2024

Don't want to miss out on our latest insights?
Subscribe to our newsletter.

Disclaimer: By clicking submit, you agree to share your information with us to receive news, announcements, and resources when they are available.

Connect with us

Platform

Magento Services

Company