Customers are the heart of any business because they are paying money for all business activities. Therefore, it is crucial to understand how they think, how they feel about your

Difficulty finding a stable job makes many people feel depressed and anxious. Besides, the higher the difference between the employers’ requirements and the workers’ capabilities, the more the job applicants

It can be challenging for your business to know the perspectives of your customers. You may ask yourself why a customer spends a long time browsing your selection and adding

The terms such as customer experience vs customer service are usually confused or used interchangeably. They are not the same, however, they are related. The difference between customer experience vs

While customer research should be a frequently conducted task, many businesses are ignoring it and losing, thus, opportunities to make a profit. In essence, it is part of overall market