In an era when everything is connected, keeping customers satisfied when using products/services is the most important principle for any business. You must have heard a lot about the concept

Customer assistance is perhaps the most costly and complicated field for some entrepreneurs and administrators. Regardless of your continuous attempts, clients actually vent their dissatisfactions on open discussions, yet the

Giving a highly competitive market like today, serving customers with customized and personalized messages across their buying journeys is no longer an option but a must for effective distinguishing positioning.

Optimizing customer experience enhancement in the “landing” of the 4.0 era and the branding operator of businesses in Vietnam is getting more attention than ever. Not only a reminder, a

Whether an organization is known as a market leader or not — or it is attempting to get to that position — the organizations should always bear in mind the