A couple of leading organizations are innovating a superior methodology that receives full advantage of the abundance of accessible information. Today, organizations can regularly, legitimately, and seamlessly gather smartphone and

Nowadays, every business that wishes to thrive must revolve around customers or, as professional sayings, become customer-centric. Especially for tech companies, which offer scaled, one-stop solutions in the form of

Customer Experience (CX) and User Experience (UX) are hugely different, but they both play an important role in providing the best experience for consumers on their complete journey of purchasing

Solid customer engagement is seen as a valuable asset of businesses, not only helps to strengthen relationships with customers but also generates up to two-thirds of the profits for the

The loyalty of your customer is the indicator of your relationship with your content or product. You may calculate it using different criteria for customer engagement metrics. You are on