A Platform for Personalized Customer Experiences
Magenest proudly announces our partnership with Insider, a solution partner that allows businesses to connect customer data across channels and systems while predicting their future behavior with AI tools. With Insider’s platform, businesses can provide the best customer experiences across channels such as the Web, Apps, Web Push, Email, SMS, and messaging apps (WhatsApp, Facebook Messenger, Zalo, RCS).
WHY SHOULD BUSINESS CHOOSE INSIDER?
Insider assists businesses in enhancing customer experience personalization & predicting their behavior to optimize marketing campaigns, operational costs, and overall business performance.
2012
Establishment
TOP 9
Among the world leading B2B SaaS in 2022
$1.22B
Enterprise value
1200
Global customers
INSIDER'S OFFERINGS
Insider provides solutions for user acquisition, increasing conversion rate, and maintaining – enhancing customer loyalty through
the following solution packages:
Insider provides solutions for user acquisition, increasing conversion rate, and maintaining – enhancing customer loyalty through the following solution packages:
Optimized experience
Maintain users, decrease bounce rate, increase conversion rate
(In-app Message, App Content Optimizer, Desktop/Mobile web Personalisation and Instory feature)
- Create messages and customized experiences on apps and websites.
- Help to increase natural interaction with customers and optimize conversion rate.
AI/Machine learning
Predict user’s behavior
- Collect data to predict users’ future behavior with the brand on all channels.
- Automated suggest products for each customer through AI.
- Increase personalization and create the best experience for each user.
Messaging
Help to increase conversion, retention and loyalty
(Web Push, Email, App Push, SMS, WhatsApp, Viber, Facebook Messenger và Omnichannel feature)
- Connect with all channels to synchronize customer experience.
- Help to bring back users, increase conversion rate, and enhance engagement and loyalty.
- Provide a variety of flexible communication channels to reach users and send personalized messages.
Content Optimizer
A/B Testing
- Optimize content to help increase traffic and improve conversion rate.
- Find the causes and appropriate solutions to reduce page bounce rate and cart abandonment rate.
Integrated solutions of
Magenest & Insider
With robust marketing platform of Insider and Magenest’s expertise in constructing eCommerce websites & optimizing user experience, together, we offer a powerful and fully customizable digital solution package. With our solution, we now can assist our clients on:
- Synchronizing user experience on all different marketing-sales channels, predicting customer behavior to convert purchase intentions.
- Taking advantages of Insider's personalization capability to provide remarkable & customizable shopping experience on Magenest's eCommerce websites
- Integrating Magenest's ERP/CRM and other 3rd-party systems into Insider's management platform for the most optimal synchronization of customer information and behavior data.
- Fully understanding customer behavior for sustainable revenue growth via Upsell, Cross-sell, and intentional Abandoned Carts
Collaborating activities
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