What is customer experience? How to create a perpect customer experience program?20210327141306

What is customer experience? How to create a perpect customer experience program?

Customer experience is a key factor in the success of your business. It plays a necessary role and is a successful flavoring unit in today’s fie...
What is a customer success plan? How to create a plan for Saas?20210327134604

What is a customer success plan? How to create a plan for Saas?

To guarantee that customers achieve satisfaction with a need or problem, each company, especially SaaS companies, needs a customer success plan. Other...
What is a customer success platform? Which is a best one?20210327133449

What is a customer success platform? Which is a best one?

How would you realize your customers are truly fulfilled and have accomplished their ideal results while utilizing your item or administration? How wo...
What is a customer success software? Which is best for SaaS?20210325160708

What is a customer success software? Which is best for SaaS?

Nowadays, every business that wants to thrive must revolve around customers or, as professional sayings, become customer-centric. Especially for tech ...
Customer success specialist: Who are they? What do they do?20210325154832

Customer success specialist: Who are they? What do they do?

People often talk a lot about customer experience considering this as a competitive weapon of the business, directly impacting growth in sales, revenu...
Customer Success Manager: How to be a good customer success manager?20210324161112

Customer Success Manager: How to be a good customer success manager?

Customer Success Manager is the key to business growth and brand loyalty. Every business puts its customers as their first priority. For most companie...
Customer experience research: Way to start from the basics20210324153932

Customer experience research: Way to start from the basics

Customer experience research is now no longer an option, but a must. Why? Do you want to return and keep purchasing products or services from a compan...
Satisfy customers by tracking these 6 Customer Experience Metrics20210323133049

Satisfy customers by tracking these 6 Customer Experience Metrics

Customers today are, undeniably, playing a very important role in determining the success or failure of a business, no matter how big the company is. ...
What is a customer experience coordinator? Everything you should know!20210323132128

What is a customer experience coordinator? Everything you should know!

In an era when “everything is connected”, keeping customers satisfied when using products/services is the most important principle for any...
Customer service supervisor: Skill, salary, duties & responsibilities20210323113659

Customer service supervisor: Skill, salary, duties & responsibilities

They say, “service workers have to please everyone,” and that is never truer than in the customer service environment. In a day, customer ...