What is a customer success strategy? How to build a successful plan?20210406133958

What is a customer success strategy? How to build a successful plan?

In today’s world of mass consumers and competitive marketplaces that innovative business competitors emerge rapidly day-by-day, a company can’t any lo...
Lever up your team with these 8 customer service activities20210406114212

Lever up your team with these 8 customer service activities

Customer service activities are one of the simple yet effective solutions both to increase the educational background for employees and to keep them p...
Customer Engagement Platform: An Ultimate Overview20210405105937

Customer Engagement Platform: An Ultimate Overview

Choosing a customer engagement platform that helps ongoing, cross-channel customer engagement is not only pleasant any longer: It is a need. Can you f...
Customer engagement marketing: Ways to create an Excellent strategy20210402101009

Customer engagement marketing: Ways to create an Excellent strategy

Good customer engagement marketing results in a positive brand experience while it depends on the ever-changing buying behavior of the customer. So yo...
Customer experience insights: The old method and Trends in the Future20210402094507

Customer experience insights: The old method and Trends in the Future

A couple of leading organizations are innovating a superior methodology that receives full advantage of the abundance of accessible information. Today...
Customer success engineer: What they do? Is it necessary?20210331142703

Customer success engineer: What they do? Is it necessary?

Nowadays, every business that wishes to thrive must revolve around customers or, as professional sayings, become customer-centric. Especially for tech...
4 Differences between Customer experience vs User experience20210331141230

4 Differences between Customer experience vs User experience

Customer Experience (CX) and User Experience (UX) are hugely different, but they both play an important role in providing the best experience for cons...
Customer engagement: Definition, Benefits, Process and Examples20210330103748

Customer engagement: Definition, Benefits, Process and Examples

Solid customer engagement is seen as a valuable asset of businesses, not only helps to strengthen relationships with customers but also generates up t...
10 Key customer engagement metrics should Help your Business20210330094323

10 Key customer engagement metrics should Help your Business

The loyalty of your customer is the indicator of your relationship with your content or product. You may calculate it using different criteria for cus...
Customer success: Skills, Workflow, Roles and Responsibilities20210327144540

Customer success: Skills, Workflow, Roles and Responsibilities

In recent years, customers have become more powerful. Several businesses are becoming more and more aware of how important it is, so they are spending...